AVK UK was all set for Anglian cryptosporidium emergency

When Anglian Water encountered elevated levels of cryptosporidium at its Pitsford Water Treatment Works near Northampton at the end of June, valve manufacturer AVK UK had the stock and service levels to help solve the problem in the shortest possible time.

"As soon as the incident occurred, we gave Anglian Water an undertaking that our national distribution centre would be open around the clock for as long as was needed," said supply chain manager Martin Brody. "We backed that up with 24/7 technical support, and a guarantee that we would have valves on site within an hour of being ordered."

In the event, AVK was able to supply all the resilient and metal seat gate valves requested for the process pipework replaced during the cleaning operation. As the holder of the country's largest stock of WRAS-approved gate valves, the company was able to respond promptly and flexibly, contributing to Anglian Water's success in getting Pitsford back to normal operation in four days rather than the weeks it was originally thought might be necessary.